Quality assurance is important to many industries, but few rely on it as much as the electrical switchboard industry. With electronic components being made and supplied all over the world and switchboards used in remote, harsh environments, standards are needed to ensure reliable and safe products. Benefits of ISO ISO has changed the world regarding international trade and regulation. The main benefits of implementing ISO include: Barriers to international trade have been brought down as standardisation has improved efficiency of production and trade Solutions to national and international problems have been developed Technical detail and safety requirements haven’t needed to be reinvented time and again because organisations are adhering to the same ones What ISO 9001 Means ISO 9001 relates to quality management and improving customer satisfaction. A quality management system defines how an organisation can meet the requirements of clients and stakeholders. It is based on